Here are some card writing tips from the Cards4Cancer website:
1- Try to stay away from “Get Well”. Unfortunately some of the recipients of your cards will not get well and this message, while a positive one, can be hard for some. Because we do not know specifically who will receive your cards its a good idea to stay away from any type of “Get Well” messages.
2- “Thinking of You” “Wishing You Well” “You Are In Our Thoughts” “Encouraging You Through Your Battle’ etc…are all great messages to include in your cards.
3- Uplifting quotes are always great.
4- Drawings without any message at all work too.
5-Try to stay gender and age neutral as you do not know who will be receiving your cards. Please write ADULT or CHILD on the card envelope. If you wise to write a card in French, please write FRENCH on the envelope as well.
6- We ask that you include spiritjump.org somewhere in your card so that people who want to receive more cards know about our services.
7- Hospitals have asked that people not include religious messages in their cards.
8- Hospitals have asked not to store cards in a home where someone smokes cigarettes and that they are kept in a smoke free environment.
To learn more, visit http://www.cards4cancer.wordpress.com/
Wednesday, March 17, 2010
Sunday, March 7, 2010
Consumer warning - Shark Vacuum from Canadian Tire
In October 2008, I purchased a Shark vacuum cleaner from Canadian Tire for $169.99. It seemed to work well and I recommended it to my mother, who then bought the same model.
Within 6 months the wires in the telescopic tube came apart. I took it to a local vacuum service centre, only to be told that because Shark has an exclusive rights deal with Canadian Tire, they can’t be repaired & I’d have to order a new part online.
I put off ordering the part and by the time I did, the warrantee had expired. In the meantime, I used a 20+ year old Electrolux which has its problems but still works better than the new vacuum, which I was unable to use at all.
I called Euro-pro’s customer support and was told that, yes, I would have to order a new telescopic tube (product 1129FC), which I did, for $53.32 (including shipping & handling). When the tube arrived, it did not work.
This is the part that really ticks me off! I called customer support and was told that they have upgraded the parts and I will now have to order and purchase a new Power Nozzle for $89.99 plus shipping and handling.
I wrote to Euro-Pro’s customer service on Feb 22 and to Canadian Tire’s customer service on Feb 28th with the following concerns:
a) Euro-Pro seems to have a ‘throw away and repurchase’ policy, which is environmentally unfriendly. It is disappointing that these products cannot be repaired.
b) I should have been told that I would need to buy a new power nozzle when I ordered the telescopic tube.
c) The replacement parts will cost a total of $134.31 (plus shipping & handling for the power nozzle) for a vacuum that originally cost $169.99. I think that I could have bought a much better vacuum for the total of $300 that I will have spent on the Shark in a year & a half (not to mention the time I’ve spent trying to get it fixed or get new parts).
d) While I realize that I was at fault for missing the warrantee date, the fact that the vacuum broke within 6 months tells me that this product was poor quality to begin with.
It doesn’t look like I’ll get this resolved, but I just thought I’d warn other people who might consider making a similar purchase.
Within 6 months the wires in the telescopic tube came apart. I took it to a local vacuum service centre, only to be told that because Shark has an exclusive rights deal with Canadian Tire, they can’t be repaired & I’d have to order a new part online.
I put off ordering the part and by the time I did, the warrantee had expired. In the meantime, I used a 20+ year old Electrolux which has its problems but still works better than the new vacuum, which I was unable to use at all.
I called Euro-pro’s customer support and was told that, yes, I would have to order a new telescopic tube (product 1129FC), which I did, for $53.32 (including shipping & handling). When the tube arrived, it did not work.
This is the part that really ticks me off! I called customer support and was told that they have upgraded the parts and I will now have to order and purchase a new Power Nozzle for $89.99 plus shipping and handling.
I wrote to Euro-Pro’s customer service on Feb 22 and to Canadian Tire’s customer service on Feb 28th with the following concerns:
a) Euro-Pro seems to have a ‘throw away and repurchase’ policy, which is environmentally unfriendly. It is disappointing that these products cannot be repaired.
b) I should have been told that I would need to buy a new power nozzle when I ordered the telescopic tube.
c) The replacement parts will cost a total of $134.31 (plus shipping & handling for the power nozzle) for a vacuum that originally cost $169.99. I think that I could have bought a much better vacuum for the total of $300 that I will have spent on the Shark in a year & a half (not to mention the time I’ve spent trying to get it fixed or get new parts).
d) While I realize that I was at fault for missing the warrantee date, the fact that the vacuum broke within 6 months tells me that this product was poor quality to begin with.
It doesn’t look like I’ll get this resolved, but I just thought I’d warn other people who might consider making a similar purchase.
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